Refund Policy

Last updated: August 6, 2026

This refund policy applies to subscriptions to the REMS Central®, operated by My Realtor Inc.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date, for both monthly and annual subscriptions.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order details, or email us at Help.REMSsolutions@gmail.com and we will help arrange it. You can also see Paddle's own refund policy.

Cancellations and renewals

You can cancel your subscription at any time from the billing page in your account or through Paddle. Cancelling stops future renewals; your access continues until the end of the period you have already paid for. Refunds requested after the 30-day window are considered on a case-by-case basis.

See also our terms & conditions and privacy notice.